Oops! Something went wrong while submitting the form.
Your questions answered
We're here to help with any questions you have about plans, pricing, and supported features.
Is a credit card required for the free trial?
No. You can begin using Geyser immediately, with no credit card required.
But your campaign will pause once you hit the 1,000 contact maximum until you add a payment method.
What is pricing for plans with more than 3,000 contacts?
Pricing plans with between 1,000 and 3,000 contacts is $29 / month. For every 1,000 contacts above 3,000, we add $6 per month to your (rounding up to the nearest thousand).
For example: both 3,200 and 3,900 contacts would cost $35, and a mailing list with 13,000 contacts would cost $89 / month.
Are pricing discounts available for large customers?
We offer custom pricing to customers with more than 100,000 contacts. Email us at sales@geyserapp for details.
How does billing work?
We bill you monthly based on your contact count, starting on the day of your first billing charge.
If your payment method is denied, we offer a short grace period where emails continue to send. But billing will continue on the same payment schedule.
What is a "contact" in the billing plan?
A contact is any email address saved in your plan. This includes subscribed, unsubscribed and non-subscribed contacts across all of your mailing lists and segments.
How do I install email capture on my website?
We handle this in our onboarding call.
We share an HTML snippet for you to paste into your site's header, which will let Geyser manage email capture on your site.
During our pilot, we walk you through questions to understand your mailing list goals and pick the best email harvesting strategy for you (i.e. where to capture email, what copy to use, how to optimize for SEO). Then we configure the email capture, and it starts building your mailing list.
How do I create an email template?
As part of your onboarding, Geyser creates a custom mailing list template and format for your site.
We adapt our email templates to key elements of your branding: your logo, font, and brand colors.
Can I monetize my mailing list directly?
We are building an monetization network that will let you manage sponsored opportunities, affiliate links and other direct monetization through your mailing list.
How do I manage my campaign settings?
While Geyser is in beta, our team will provide a turnkey experience with concierge support.
Just email us any request or feedback – email length, style, tone, formatting, send frequency, or other requirements – and we'll adjust the campaign for you.
How do I contact support?
Email us at firstname.lastname@example.org for help.
I signed up for the waitlist. What now?
We'll be in touch within a day or two.
We manually onboard each customer, to make sure we understand your use case and provide a great experience.
How do I cancel my subscription?
If you're having trouble, email us at email@example.com, and we'll make sure walk you through cancellation.